Refund policy

   30-DAY BESTIE GUARANTEE

   Not obsessed? We didn’t do our job. Return it within 15 days for a full refund — no lectures, no hassle. 

   DAMAGED/WRONG ITEM: Our fault? We’ll overnight you a new one + free gift. Screenshot it and email us. We got you.

   SALE ITEMS: Final sale unless damaged. We’ll say “final sale” clearly on the page.

   Sentree only works if you trust us. So we make returns easy.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Sentree27@gmail.com.